Terms of Service

Visit Cleveland Mississippi (www.visitclevelandms.com)

Last Updated: April 9, 2025

1. Acceptance of Terms

Welcome to Visit Cleveland Mississippi ("Visit Cleveland," "we," "us," or "our"). By accessing or using our website (www.visitclevelandms.com), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified Terms.

3. Website Use

3.1 Permitted Use

You may use our website for informational purposes and to learn about Cleveland, Mississippi's attractions, events, accommodations, and services.

3.2 Prohibited Use

You agree not to:

  • Use the website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to any portion of the website

  • Use the website to transmit malware, viruses, or other harmful code

  • Scrape, data mine, or extract data from the website without our written permission

  • Impersonate any person or entity or misrepresent your affiliation

  • Interfere with the proper functioning of the website

4. Intellectual Property

4.1 Ownership

All content on this website, including text, graphics, logos, images, audio, video, and software, is the property of Visit Cleveland or our content providers and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website content for personal, non-commercial purposes.

4.3 Restrictions

You may not:

  • Reproduce, modify, distribute, display, or create derivative works of website content without prior written permission

  • Use any Visit Cleveland trademarks without our express written consent

  • Remove any copyright, trademark, or other proprietary notices

5. User Content

5.1 Submission

If you submit content to our website (including comments, reviews, or photos), you grant Visit Cleveland a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

5.2 Representations

You represent that you own or have necessary rights to the content you submit and that your submission does not violate any third party's rights.

6. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content or practices of any third-party websites.

7. Reservations and Transactions

7.1 Third-Party Services

Reservations or purchases made through our website may be processed by third-party service providers. Such transactions are subject to the third party's terms and conditions.

7.2 Accuracy

While we strive to provide accurate information, we do not guarantee the accuracy of pricing, availability, or other information displayed on our website.

8. Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VISIT CLEVELAND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE

  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

10. Indemnification

You agree to defend, indemnify, and hold harmless Visit Cleveland, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and Visit Cleveland regarding the use of the website.

14. Contact Information

For questions about these Terms, please contact us at:

Visit Cleveland 101 S Bayou, MS 38732 Email: info@clevelandmschamber.com Phone: (662) 303-8873

Privacy Policy

Visit Cleveland Mississippi (www.visitclevelandms.com)

Last Updated: April 9, 2025

Visit Cleveland Mississippi ("Visit Cleveland," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.visitclevelandms.com.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when interacting with our website, including:

  • Contact information (name, email address, phone number, mailing address)

  • Information provided when subscribing to newsletters, requesting information, or submitting forms

  • Account information if you create an account on our website

  • Survey responses or contest entries

  • Communications you send to us

1.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

  • Browser type and version

  • Operating system

  • IP address

  • Device information

  • Pages visited and time spent on those pages

  • Referring websites

  • Click patterns

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you provide it voluntarily.

2.2 Automated Collection

We use cookies, log files, web beacons, and similar technologies to collect information automatically.

2.3 Cookies

Cookies are small text files stored on your device. We use cookies to:

  • Remember your preferences

  • Understand how you use our website

  • Improve user experience

  • Personalize content

  • Analyze website traffic

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

3. How We Use Your Information

We may use the information we collect to:

  • Provide, maintain, and improve our website

  • Process requests and respond to inquiries

  • Send newsletters, updates, and marketing communications

  • Understand user preferences and enhance user experience

  • Develop new features and services

  • Generate anonymous statistical data

  • Prevent fraudulent activity and ensure security

  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These providers are bound by confidentiality obligations.

4.2 Tourism Partners

We may share anonymized data with tourism partners to improve services for visitors to Cleveland, Mississippi.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4.4 Business Transfers

If Visit Cleveland is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

5.1 Marketing Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions included in each email or by contacting us directly.

5.2 Access and Control

You may request access to, correction of, or deletion of your personal information by contacting us at info@visitclevelandms.com.

5.3 Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

10. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other California laws. Please contact us for more information.

11. International Users

Our website is operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Visit Cleveland 101 S Bayou, MS 38732 Email: info@clevelandmschamber.com Phone: (662) 303-8873